Privacy policy

Privacy Policy

Effective Date: 05.13.2025

Fort Ash Designs, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from FortAshDesigns.com (the “Site”).

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information as you browse the Site, including which pages you view and what websites or search terms referred you to us.

When you make a purchase, we collect:

  • Your name
  • Billing and shipping addresses
  • Payment information (including credit card numbers, PayPal, etc.)
  • Email address
  • Phone number

We refer to this collectively as “Order Information.”

2. How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments
  • Communicate with you
  • Screen orders for fraud
  • Send updates, marketing, or promotional offers (only if you’ve opted in)

3. Sharing Your Personal Information

We do not sell your personal information.

We share limited data with trusted third parties to help us operate our business and fulfill services. This includes:

  • Shopify – our e-commerce platform
  • Payment processors like Stripe or PayPal
  • Shipping providers like UPS or USPS
  • Analytics tools like Google Analytics

These third parties are only provided the information they need to perform their services and are required to keep your information confidential.

4. Your Rights

Depending on your location, you may have rights under data protection laws, such as:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Withdrawal of consent for marketing

To exercise any of these rights, contact us at Hello@fortashdesigns.com.

5. Data Retention

We retain your Order Information for our records unless you request we delete it. Device and analytics data may be retained in aggregated, anonymized form.

6. Cookies

We use cookies to improve your experience. You can disable cookies through your browser settings, but it may impact site functionality.

7. Changes to This Policy

We may update this policy from time to time for legal, operational, or business reasons. The latest version will always be posted on this page with the effective date.

8. Contact Us

If you have questions or concerns about our privacy practices, email us at:
📧 Hello@forashdesigns.com